Terms & Conditions

GENERAL TERMS AND CONDITIONS

INFORMATION ABOUT US

www.go-prosports.com (“Site”) is a website operated by Go-Pro Sports Academy LLC. We are a Limited Liability Company registered in Dubai, UAE under company number 755278 and with our registered office at Spider Business, Conrad Hotel, 19th floor, Sheikh Zayed Road, Dubai, UAE.

OUR KEY PRINCIPLES

We at Go-Pro Sports treat as a priority the safety and wellbeing of all children attending Go-Pro Sports Academy. We reserve the right to remove from any session any person who is found to be engaged in offensive activity, the bullying of others, disruptive behaviour or for any other reason where we consider a person’s behaviour is detrimental to the interests or safety of the persons attending a session. In the event of your removal from a Session for any of these reasons no refund of any fees paid by you shall be made.

With so many students involved in the sessions at our Academy we acknowledge it is our responsibility to have clear safeguarding policies that are accessible to and adopted by everyone in our football community. We are proud of our achievements in protecting young players and turning ‘best practice’ into everyday practice.

  1. The child’s welfare is, and must always be, the paramount consideration. All children and young people have a right to be protected from abuse regardless of their age, gender, disability, culture, language, racial origin, religious beliefs, or sexual orientation.
  2. All suspicions and allegations of abuse will be taken seriously and responded to swiftly and appropriately.
  3. Working in partnership with other organisations, children and young people and their parents and carers is essential.

 

YOUR STATUS

  1. By booking a training session with us, you confirm that:
  2. You are legally capable of entering into an agreement; or
  3. You are at least 18 years old; or
  4. A parent or guardian has entered into the agreement on your behalf.

 

REGISTRATION: GO-PRO SPORTS ACTIVITY PARTICIPATION FORM

  1. All players MUST complete a Go-Pro Sport’s Activity Participation & Medical Release Form at https://www.go-prosports.com/activity-waiver-form/
  2. This Participation and Medical Release form is specified for the Academy times of each session the PLAYER is registered in, and valid for the entire season.
  3. This form must be accompanied by the following documents:
    1. One passport photograph: this can be sent electronically.
    2. Copy of Emirates Identification Card (EMIRATES ID)- front and back copy:
  4. All documentation will be maintained securely on Go-Pro Sports file throughout the season.

 

PAYMENT TERMS AND CONDITIONS

  1. Prior to participating in our activities, payment must be made. Reservations for places are not allowed.
  2. If you join in the middle of an academic term, our training fees will be prorated.
  3. If payment is not received within two weeks of the activity starting, Go-Pro Sports Academy reserves the right to cancel your child’s spot.
  4. All prices are based on termly fees, and individual lessons are not permitted unless otherwise specified.
  5. We do not offer refunds or makeup lessons for missed sessions, except in certain circumstances as outlined. However, if we cancel a session, a makeup lesson will be offered, unless it is due to a force majeure.
  6. Go-Pro Sports Academy generally follows a “no refund” policy, but exceptions may be made at the discretion of the management.
  7. All prices include VAT however do not include any league or tournament participation fees levied by event organisers and collected on their behalf by Go-Pro Sports.

 

REFUND AND CANCELLATION POLICY

  1. All prices are based on termly fees, and individual lesson bookings are not allowed, unless stated otherwise.
  2. Go-Pro Sports Academy generally follows a “no refund” policy, but exceptions may be made at the discretion of the management.
  3. We do not offer refunds or makeup lessons for missed sessions, except in the circumstances outlined in our club T&C’s. However, if we cancel a session, a makeup lesson will be offered, unless it is due to a force majeure.
  4. Makeup classes cannot be carried over to the following term, nor will they be reimbursed if unused.
  5. If a child has been absent due to illness for three consecutive sessions or more, Go-Pro Sports Academy will consider makeup sessions on a case-by-case basis- please note a doctor’s note must be provided.
  6. Full refunds for cancellations will only be issued under the following circumstances:
    1. Major illness.
    2. Major injury.
    3. Hospitalization and rehabilitation exceeding two weeks.

 

TRANSFER OF RIGHTS AND OBLIGATIONS

  1. You may not transfer, assign, charge or otherwise re-assign booked sessions, or any of your rights or obligations arising under it, without the prior written consent of Go-Pro Sports Academy.

 

GO-PRO SPORTS ACADEMY LLC TERMS AND CONDITIONS

  1. Please note that Academy fees cover coaching services and are not specific to individual coaches. While we strive for continuity, there may be occasions when sessions need to be reduced or coaches substituted.
  2. Go-Pro fees are calculated to include school holiday breaks, and therefore Academy members are not entitled to makeup lessons during scheduled breaks.
  3. We do not offer refunds or makeup lessons for missed sessions, except in the circumstances outlined on this page.
  4. Makeup lessons are solely at the discretion of Go-Pro Sports Academy management and will be considered under the following circumstances:
    1. If we cancel a lesson due to unforeseen circumstances such as coach illness or facility repairs.
    2. If we cancel a lesson due to national holidays or unexpected school closures.
    3. If an absence of three consecutive lessons or more is accompanied by a doctor’s note.
  5. When makeup sessions are provided by us, we will strive to offer as many convenient options as possible. However, lesson scheduling will depend on coach availability and coach-to-participant ratios.
  6. Makeup sessions will not be granted for any other reason, including family holidays, single absences, school exams, or clashes with other activities.
  7. Makeup sessions are non-transferable and must be utilized within the same term as the missed session (s).
  8. Participants are required to attend their scheduled class times to maintain appropriate coach-to-participant ratios. These ratios are considered in every Go-Pro Sports Academy session to optimize individual and collective development.
  9. Any session cancellations will be communicated through our communication channels as soon as possible. In some cases, this notice may be short due to circumstances beyond our control. We encourage parents to follow our social media platforms and ensure their email information is up to date and accurate.

 

PHOTOGRAPHY POLICY

  1. Go-Pro Sports Academy staff may take photos or videos solely for training feedback or marketing purposes, in accordance with our Terms & Conditions. If you do not want your child to be photographed, please inform a member of staff.

 

PRIVACY POLICY

  1. At Go-Pro Sports Academy, we highly value the security and privacy of your data.
  2. We assure you that all credit/debit card details and personally identifiable information will never be sold, shared, rented, or leased to any third parties.
  3. Our company policies and terms and conditions can be accessed on our website, www.goprosportsacademy.com. These sections are occasionally updated and amended to meet the demands of our industry and evolving business. Therefore, we encourage customers to regularly review these sections to stay informed about any changes. Modifications become effective on the day they are posted.
  4. Please note that certain advertisements displayed on our website are selected and delivered by third parties, including ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on our website or on other websites, using cookies, web beacons, and other technologies, in order to understand your interests and deliver advertisements tailored to your preferences. It’s important to note that Go-Pro Sports Academy does not have access to or control over the information collected by these third parties. The information practices of these third parties are not covered by our privacy policy.

 

COMMUNICATION POLICY

  1. Go-Pro Sports Academy utilizes various communication methods, including email, site/sport-specific communications, and our primary social media platforms: Facebook (@goprosports) and Instagram (@goprofootballdubai). These platforms are used to share the latest news and time-sensitive updates, and we recommend following both to stay informed.
  2. Please ensure that your contact information is kept up to date to receive all relevant communications and updates. Our goal is to provide you with information related to our clubs, events, and the latest news.

 

GENERAL TERMS & CONDITIONS

  1. Any dispute or claim arising from or relating to this website will be governed and interpreted in accordance with the laws of the UAE.
  2. Individuals under the age of 18 are prohibited from registering as users of this website and are not permitted to make transactions through the website.
  3. If you make a payment for our products or services via our website, the details you provide will be directly transmitted to our payment provider through a secure connection. Please note that multiple transactions may result in multiple postings on the cardholder’s monthly statement. We encourage the cardholder to retain copies of any transaction records, as well as Go-Pro Sports Academy’s payment policies and Terms & Conditions.